Cookie Policy

This website https://www.lucasoil.co.uk/ (our “Site“) is operated by Lucas Oil Products UK Limited (“we“, “our“, “us“). Our address is Unit 4, Cunliffe Drive, Llangefni Industrial Estate, Anglesey, LL77 7JA, United Kingdom. Our VAT registration number is 793 4800 05.

1. This policy should be read together with our privacy policy (our “Privacy Policy“) which sets out how and why we collect, store, use and share personal data, as well as your rights in relation to your personal data, and details of how to contact us and supervisory authorities in the event you have a complaint.
2. This policy relates to your use of our Site only. Our site includes the websites linked to the following domain names and all associated webpages.
   
   

   www.lucasoil.co.uk

3. Throughout our Site we may link to other websites owned or operated by third parties. These other third party websites may also use cookies or similar technologies in accordance with their own separate cookie polices. For privacy information relating to these other third party websites, please consult their cookie policies.

1. A cookie is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Cookies are designed to be a reliable mechanism for websites to remember useful information such as the user’s browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to remember arbitrary pieces of information that the user previously enters into form fields such as names, addresses and passwords. For more information on cookies see https://en.wikipedia.org/wiki/HTTP_cookie.
2. We use cookies and other similar tracking technologies on our website. These help us recognise you and your device and store some information about your preferences or past actions. We ask that you read this cookie policy carefully as it contains important information on our use of cookies and similar technologies on our Site.
3. You can set your browser not to accept cookies and you can remove cookies from your browser. Please check the help pages on the website of your browser provider to ascertain how to do this. Also, for further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies located at https://ico.org.uk/for-the-public/online/cookies/. If you do disable or delete cookies please note that some of our Site features may not function properly as a result.

1. We use cookies and other similar tracking technologies on this Site to:
   
   
   1. recognise you whenever you visit our Site (this speeds up your access to our Site as you do not have to log in each time);
   2. obtain information about your preferences and use of our Site;
   3. carry out research and statistical analysis to help improve our content, products and services and to help us better understand our users’ requirements;
   4. target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests; and
   5. make your online experience more efficient and enjoyable.

1. The cookies we place fall into the following categories:
   
   
   1. Session cookies — these allow our Site to link your actions during a particular browser session. These expire each time you close your browser and do not remain afterwards.
   2. Persistent cookies — these are stored on your device in between browser sessions. These allow your preferences or actions across our Site to be remembered. These will remain on your device until they expire, or you delete them.
   3. Strictly necessary cookies — these cookies are essential for you to be able to navigate our Site and use its features. Without these cookies, you could not use our Site properly.
   4. Performance cookies — these cookies collect information about how you use our Site, for example which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our Site works.
   5. Functionality cookies — these cookies allow our Site to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and we cannot track your browsing activity on other websites.
   6. Targeting cookies — also known as advertising cookies, these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on our Site and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

You can view all the active cookies our site uses by clicking on the icon in the bottom left corner of the main page of our site. The table below also provides more information about the cookies we use and why:

We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where these are essential for us to provide you with access to and use of our Site (for example to enable you to put items in your shopping basket and use our check-out process when buying goods).

1. If you have any questions about our Site or these Terms, including if you don’t understand any part of this policy, please contact us:
   1. by e-mail at info@lucasoil.co.uk;
   2. by telephone at +44 (0) 1248-723-666; or
   3. by post at Unit 4, Cunliffe Drive, Llangefni Industrial Estate, Anglesey, LL77 7JA, United Kingdom
2. We will endeavour to respond to you promptly. Please note that our email and telephone facilities are monitored only during the hours of 1000 and 1600 UK time (excluding public and bank holidays in the UK or part thereof).
3. Please also note that we may keep a record of correspondence to enable us to properly manage our Site, to deal with your query, and for quality and training purposes.

Please note that we may update this policy from time to time, so if you revisit our Site at a later date you should check this policy again at that time to make sure you have seen the current version. This policy was last updated on 13 February 2024.